Last updated
March 5, 2026
Who this policy applies to
This Privacy Policy applies to CaloriesCam websites, mobile applications, demos, and related services that link to it. It explains what information we collect, how we use it, when we share it, how long we keep it, and what choices users have.
Information we may collect
Depending on how you use CaloriesCam, we may collect:
- Account information such as name, email address, login credentials, and profile details.
- Nutrition and wellness information such as meal logs, goals, preferences, saved foods, and scan history.
- Content you submit such as food photos, nutrition labels, menu images, pantry scans, and support messages.
- Device and usage information such as IP address, browser type, device identifiers, app events, crash information, and pages or screens viewed.
- Purchase and subscription information such as plan type, billing status, renewal state, and transaction metadata from payment providers.
How we collect information
- Directly from users when they create an account, upload content, fill out forms, or contact support.
- Automatically through app and website usage, cookies, analytics, logs, and similar technologies.
- From service providers that process authentication, subscriptions, hosting, analytics, and payments on our behalf.
How we use information
- Provide, operate, secure, and improve CaloriesCam.
- Analyze meals, labels, menus, and nutrition-related content submitted by users.
- Personalize dashboards, reminders, insights, and product recommendations.
- Process subscriptions, billing, refunds, and account access.
- Measure product performance, debug errors, prevent fraud, and enforce our terms.
- Communicate with users about support, service updates, and marketing where allowed by law.
How we share information
We do not sell personal information in exchange for money. We may share information with trusted service providers that help us operate the service, including providers for hosting, authentication, analytics, customer support, payments, and subscriptions. We may also share information:
- At a user’s direction or with their consent.
- To comply with law, legal process, or enforceable governmental requests.
- To protect the rights, safety, security, or property of users, CaloriesCam, or others.
- As part of a merger, acquisition, financing, or asset sale, subject to appropriate safeguards.
Cookies and analytics
We may use cookies, local storage, analytics tools, and similar technologies to understand traffic, measure usage, keep users signed in, and improve site performance. Users can control some browser-level cookie settings, but disabling certain technologies may affect site functionality.
Health and nutrition information
CaloriesCam is designed around food, nutrition, and wellness information. That can be sensitive depending on context. We expect to limit collection to the information needed to provide requested features and to handle it using appropriate security safeguards. CaloriesCam is not a medical service and does not provide medical advice.
Retention
We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. Retention periods vary by the type of data and how the service is used.
Deletion and user choices
Users may request access, correction, export, or deletion of their personal information by contacting support@caloriescam.com. If the request relates to an account, subscription, or nutrition history, we may need to verify identity before processing it. Some information may be retained when required by law or for legitimate security, accounting, or contractual reasons.
For website-based account deletion instructions, visit the Delete Account page.
Children
CaloriesCam is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate legal basis. If you believe a child provided personal information in violation of this policy, contact us so we can investigate and take appropriate action.
International use
CaloriesCam may process information in countries other than the user’s country of residence. Where required, we use reasonable measures designed to protect personal information during cross-border transfers.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the date above and provide additional notice when required by law.
Contact
Questions or privacy requests can be sent to support@caloriescam.com.